Hyper Personalized Banking

Build a Robust and Scalable Banking Platform with Xebia's Solution Suite

To remain competitive in today’s dynamic ecosystem, banks need to integrate these desperate systems with a cloud-based core and establish a unified interface for seamless banking operations. This calls for expert consulting, system integration services and modern solutions where Xebia offers it's domain expertise and Intelligent Automation experience to accelerate the digitalization.

Imagined on leading low-code platforms, Xebia offers a comprehensive solution suite designed to enhance the adoption of modern digital cores. Our comprehensive solution suite helps you build a scalable banking platform by providing a new-age employee and customer experience platform, rapidly launch best-in-class products and deliver proactive customer service. By harnessing the power of cloud-native technologies, we customize our offerings to align perfectly with your specific use cases.

Core Capability

Xebia's "Composing Around the Core" methodology seamlessly blends the inherent capabilities of banking vault cores with our modern, future-ready intelligent automation solutions. This approach ensures a smooth integration of powerful core functionalities with customized intelligent components, delivering the best of both worlds.

Customer Information File (CIF)

Unlock the full potential of customer data by creating a comprehensive, 360-degree customer record that seamlessly supplements Banking Core’s product information. Our solution provides access to a rich, enterprise-grade data model encompassing both operational and analytical attributes, empowering banks with deep customer insights, enhanced decision-making, and personalized engagement strategies.

Unified Transaction Store Using GenAI

Utilize a real-time streaming solution powered by Machine Learning and Generative AI to analyze and categorize transactions processed by Vault Core. Enrich each transaction data with detailed attributes such as merchant name, category and location to deliver innovative services like Personal Finance Management (PFM) and personalized recommendations.

Real Time Experience Engine

Leverage the Customer Genome Model to deliver data-driven insights and hyper-personalized recommendations in real-time while supporting multiple use cases, including customer service, cross-sell & upsell, offers, charges, fees, and loyalty programs, all from a unified platform.

Unified Banking Operations

Built on a powerful low-code platform, Xebia’s solution offers a comprehensive suite of capabilities tailored for banks, seamlessly catering to both retail and corporate banking needs:

A holistic 360° view of customer profiles, product portfolios, lead and case management, and actionable insights—seamlessly integrating multiple cutting-edge technologies.
This unified platform empowers banks with real-time visibility, data-driven decision-making, and enhanced customer engagement, enabling financial institutions to streamline operations, drive personalized experiences, and accelerate digital transformation with agility and efficiency.
Advanced customer search capabilities enables the banking professionals to quickly locate customer information using multiple parameters, including name, customer ID, account number, phone number, email, and more.
Empower different banking roles with personalized, role-based dashboards and dynamic widgets, ensuring each persona—has access to the most relevant insights for their specific responsibilities.
An intuitive customer engagement platform for the customers to manage their accounts, transactions, cards and much more. Powered by intelligent accelerators, the interface offers personalized experience to the customer along with a personal finance manager to manage the finances.
Digitization of more than 25 banking processes across customer servicing, account management, cross-sell, upsell, and channel management.
Additionally, a self-service configuration portal allows banks to seamlessly create and customize new processes, fostering agility, reducing dependency on IT, and accelerating digital transformation.
Designed using the leading low-code technologies, the module gets powered by the extensive out-of-the-box (OOB) capabilities of the platforms enabling flexible integration with the industry-standard banking platforms.

Benefits

Faster Go-to-Market

In today’s dynamic financial landscape, agility and seamless integration are critical for banks to stay competitive. Xebia offers a comprehensive suite of pre-built solutions and accelerators designed for effortless integration with Core Banking System and additional bank systems, empowering banks to rapidly adapt to shifting market demands.

Our robust solution suite ensures unmatched scalability, enterprise-grade security, and full regulatory compliance, enabling financial institutions to enhance operational efficiency while delivering seamless, customer-centric banking experiences. With Xebia, banks can future-proof their technology infrastructure and drive innovation with confidence.

Foundation for creating innovative products

Xebia’s cutting-edge solutions, including the Transaction Categorization Engine and Real-Time Experience Engine, serve as a powerful foundation for banks to drive innovation and enhance customer engagement. These solutions enable financial institutions to develop next-generation applications such as Personal Finance Managers and Real-Time Offer Fulfillment, delivering personalized and data-driven experiences.

By leveraging these intelligent engines, banks can gain deeper insights into customer behavior, optimize financial recommendations, and streamline real-time interactions, ensuring seamless service delivery while staying ahead in an evolving digital landscape.

Cost Optimization

In an era of digital disruption, banks must embrace automation to enhance efficiency and customer satisfaction. Xebia’s intelligent automation solutions revolutionize banking operations by seamlessly integrating advanced digital capabilities, enabling financial institutions to streamline processes, reduce operational costs, and enhance service delivery.

By digitizing critical customer-facing workflows, our solutions optimize efficiency, minimize manual intervention, and drive superior customer experiences. With Xebia, banks can achieve greater agility, cost-effectiveness, and innovation, ensuring they remain competitive in an ever-evolving financial landscape.

Access to Expertise

Built by Xebia’s seasoned banking domain experts, our intelligent automation solutions embody years of industry expertise and proven best practices. Designed to address the evolving needs of financial institutions, these solutions empower banks with seamless automation, enhanced efficiency, and a superior customer experience.

By integrating deep domain knowledge with cutting-edge technology, Xebia enables banks to streamline operations, drive innovation, and stay ahead in a competitive market—delivering an unparalleled banking experience tailored for the digital age.