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Xebia Solutions

Xebia AI-Powered HR Assistant

AI-powered HR assistant for automated employee query resolution, leave and attendance management, and policy compliance — integrated with Zoho and built on Agentic AI architecture.

Xebia AI-Powered HR Assistant

Xebia AI-Powered HR Assistant is a conversational AI solution designed to transform HR operations by offering 24/7, intelligent self-service support to employees. Built using OpenAI’s GPT models, Agentic AI architecture, and integrated with Zoho People, the Xebia AI-Powered HR Assistant automates routine HR queries around policies, leave, holidays, and attendance—freeing up HR teams to focus on strategic initiatives.  

It leverages Retrieval-Augmented Generation (RAG) and specialized agents to deliver document-cited responses, ensuring accuracy, scalability, and personalization.  

Key Features

Conversational HR Bot

Natural language interface powered by GPT for seamless interaction. 

RAG-Based Policy Lookup

Document-cited HR policy answers ensure accuracy and compliance. 

Autonomous Agent Architecture:

  • Policy Knowledge Agent
  • Leave Manager Agent 
  • Attendance Agent 
  • Holiday Agent  

Leave Management

Balance check, application, and automatic entitlement calculation.

Attendance Analytics

Trends, timestamp tracking, and report generation. 

Contextual Conversations

Maintains history for continuity in interactions. 

User Profiling

Personalized responses based on Zoho HR data.

Guardrails

Ensures safe and scoped responses

Use Cases 

  • Streamlined HR support and 24/7 query handling.  
  • Instant self-service access to policy, leave, and attendance information.  
  • Policy compliance assurance through document-backed answers.  
  • Employee engagement through personalized HR communication.  
  • Operational efficiency by reducing manual intervention in HR tasks.  

Architecture

Xebia AI-Powered HR Assistant is built on an Agentic AI architecture using the Agno framework, structured around autonomous agents. Each agent specializes in a specific HR function and is orchestrated by a Supervisor Agent that routes user inputs in real time.  

Technology Stack

  • OpenAI GPT (Natural Language Processing)  
  • FastAPI (API framework) 
  • Redis (Caching and session management)  
  • Zoho People (HRMS integration)  

Integrations 

  • Zoho People: Fetches employee data, leave, and attendance. 
  • Redis: For high-speed storage and retrieval. 
  • FastAPI: Scalable and responsive API interactions. 
  • (Upcoming): Microsoft Teams for in-chat HR support. 
  • (Upcoming): DKM Portal and Xinne for salary and internal ticketing.  

Delivery Method

  • Software as a Service (Saas)
  • Hosted and managed by Xebia  
  • API and chatbot-based front end (Web/Microsoft Teams integrations available in roadmap)  

Questions?

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